Services management : the new paradigm in hospitality / Jay A. Kandampully.
Material type:
TextPublisher: Upper Saddle River, N.J. : Pearson Prentice Hall, c2007Description: xv, 378 p. : ill. ; 24 cmISBN: 0131916548Subject(s): Hospitality industry -- ManagementDDC classification: 647.94068 LOC classification: TX911.3 | .M27 K364 2007Online resources: Table of contents
| Item type | Current location | Home library | Shelving location | Call number | Status | Notes | Date due | Barcode |
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AU LIBRARY | AU LIBRARY | Open Shelf | TX911.3 .M27 K364 2007 (Browse shelf) | Available | SO | 28002842 |
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| TX911 .M27 2002 HACCP works : | TX911.3 .C65 D57 2003 Principles of food, beverage, and labor cost controls / | TX911.3 .C65 M55 2008 C1 Food and beverage cost control / | TX911.3 .M27 K364 2007 Services management : | TX911.3 .M27 P68 2009 Introduction to management in the hospitality industry / | TX911.3 .M3 K68 2003 Marketing for hospitality and tourism / | TX911.3.M3 M67 2002 Hospitality and travel marketing / |
Includes bibliographical references (p. [348]-368) and index.
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