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Services management : the new paradigm in hospitality / Jay A. Kandampully.

By: Kandampully, JayMaterial type: Text

TextPublisher: Upper Saddle River, N.J. : Pearson Prentice Hall, c2007Description: xv, 378 p. : ill. ; 24 cmISBN: 0131916548Subject(s): Hospitality industry -- ManagementDDC classification: 647.94068 LOC classification: TX911.3 | .M27 K364 2007Online resources: Table of contents

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Item type	Current location	Home library	Shelving location	Call number	Status	Notes	Date due	Barcode
Book	AU LIBRARY	AU LIBRARY	Open Shelf	TX911.3 .M27 K364 2007 (Browse shelf)	Available	SO		28002842

Includes bibliographical references (p. [348]-368) and index.

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