TY - BOOK AU - Guffey,Mary Ellen AU - Rogin,Patricia AU - Rhodes,Kathleen TI - Business communication: process & product SN - 0176407103 AV - HF5718.3 .G82 2007 U1 - 651.7 21 PY - 2007/// CY - Scarborough, Ont. PB - Nelson KW - Business communication KW - Textbooks KW - Business writing N1 - Includes bibliographical references and index ER -