Business communication / 
Gufffey, Mary Ellen . 
 - Canada :  Nelson, a division of Thomson Canada ,  c2003. 
 - xii, 467 p. :  ill. ;  24 cm. 
<br/><br/> Includes index. 
<br/><br/>Bibliography: p. 457-460. 
<br/><br/><label>ISBN: </label>9780176225162 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication.
<br/><br/><label>LC Class. No.: </label>HF5718  / .B87 2003