TY - BOOK AU - Chaffey,Dave TI - E-business and e-commerce management: strategy, implementation, and practice SN - 0273707523 AV - HF5548.32 .C472 2007 U1 - 658.8/72 22 PY - 2007/// CY - Harlow, England, New York PB - FT Prentice Hall KW - Electronic commerce KW - Business enterprises KW - Computer networks N1 - Includes bibliographical references and index; Ch. 1; Introduction to e-business and e-commerce --; Ch. 2; E-commerce fundamentals --; Ch. 3; E-business infrastructure --; Ch. 4; E-environment --; Ch. 5; E-business strategy --; Ch. 6; Supply chain management --; Ch. 7; E-procurement --; Ch. 8; E-marketing --; Ch. 9; Customer relationship management --; Ch. 10; Change management --; Ch. 11; Analysis and design --; Ch. 12; Implementation and maintenance ER -