Chaffey, Dave, 1963-
E-business and e-commerce management : strategy, implementation, and practice /
Ebusiness and ecommerce management
Dave Chaffey.
- 3rd ed.
- Harlow, England ; New York : FT Prentice Hall, 2007.
- xxviii, 663 p. : col. ill. ; 27 cm.
Includes bibliographical references and index.
Introduction to e-business and e-commerce -- E-commerce fundamentals -- E-business infrastructure -- E-environment -- E-business strategy -- Supply chain management -- E-procurement -- E-marketing -- Customer relationship management -- Change management -- Analysis and design -- Implementation and maintenance. Ch. 1. Ch. 2. Ch. 3. Ch. 4. Ch. 5. Ch. 6. Ch. 7. Ch. 8. Ch. 9. Ch. 10. Ch. 11. Ch. 12.
ISBN: 0273707523 9780273707523 1405847069 (package) 9781405847063 (package)
LCCN: 2006049792
Subjects--Topical Terms: Electronic commerce. Business enterprises--Computer networks.
LC Class. No.: HF5548.32 / .C472 2007
Dewey Class. No.: 658.8/72